Terms & Conditions

Terms of service

Order Products and Consumer Protection
The ordering via e-shops is Governed by Law No. 2251/1994, with the appropriate modifications as deemed necessary.  The ordering process is done by completing a special form, after which the Contract Terms have been accepted by you.

Trade Confidentiality
The Viva Payment Services Institution is Licensed by the Bank of Greece. The same basic principles apply to traditional Banking transactions as in the case of Viva.
All information sent from cardholders to Viva is strictly confidential.

Returns Policy
If you use the given airtime code or any other code we send you then it will be impossible to return the code or your money.